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TMU Shopify Tracking App Privacy Policy

Last Updated: August 13, 2026

The Mattress Underground (“TMU,” “we,” “us,” or “our”) provides a Shopify integration for participating TMU merchant partners. The integration allows TMU to track referrals from TMU to participating Shopify stores and determine whether those referrals result in page visits, cart activity, checkout activity, or completed orders.

This policy describes the data processed and transmitted by the TMU Shopify Tracking App (“App”).

1. Purpose of the App

When a visitor follows a tracked TMU link to a participating merchant’s Shopify store, the App associates subsequent shopping activity with the TMU referral.

The purpose of this tracking is to:

  • Measure traffic referred by TMU
  • Track the progress of referrals through the shopping process
  • Attribute completed transactions to the appropriate TMU referral
  • Calculate and verify commissions
  • Provide reporting to TMU and participating merchants
  • Investigate missing, duplicate, disputed, or incorrectly attributed transactions

2. Data Collected and Transmitted to TMU

The Shopify App transmits the same type of tracking information used by TMU’s integrations with participating merchants on other e-commerce platforms.

Depending on the stage reached by the visitor, this may include:

Referral and Identification Data

  • TMU tracking or click identifier
  • Merchant identifier
  • Referral/source information
  • Relevant timestamps

Page-View Data

  • Page-view event
  • Relevant page or URL information
  • Product information associated with the page, where applicable
  • Tracking and merchant identifiers
  • Timestamp

Cart Data

  • Cart event
  • Product information
  • Product quantities
  • Cart value, where applicable
  • Tracking and merchant identifiers
  • Timestamp

Checkout Data

  • Checkout event
  • Product information
  • Product quantities
  • Checkout or transaction value
  • Tracking and merchant identifiers
  • Shopify transaction or checkout identifiers where necessary for matching
  • Timestamp

Order Data

  • Order event
  • Shopify order or transaction identifier where necessary for matching
  • Products purchased
  • Product quantities
  • Order value
  • Tracking and merchant identifiers
  • Timestamp

TMU may also maintain the highest shopping stage associated with a referral, such as page view, cart, checkout, or order.

3. Customer Information We Do Not Collect

The TMU tracking system is designed to track referrals and transactions, not the identity of the individual customer.

The App does not transmit to TMU:

  • Customer names
  • Customer email addresses
  • Customer telephone numbers
  • Billing addresses
  • Shipping addresses
  • Payment card numbers
  • Card security codes
  • Shopify passwords or login credentials

TMU does not need this information to attribute a transaction to a TMU referral.

4. Transfer and Storage of Tracking Data

Tracking information generated through the Shopify integration leaves the participating merchant’s Shopify environment and is transmitted to TMU’s tracking system.

The information is processed and stored within TMU’s systems, including its WordPress-based tracking infrastructure, for attribution, transaction matching, reporting, commission administration, auditing, troubleshooting, and related operational purposes.

5. How TMU Uses the Data

TMU uses the information received through the App to:

  • Associate shopping activity with TMU referrals
  • Track referral progression through page view, cart, checkout, and order stages
  • Identify completed transactions attributable to TMU
  • Calculate and verify referral commissions
  • Generate tracking and merchant-performance reports
  • Investigate tracking discrepancies or disputed transactions
  • Detect duplicate or invalid tracking events
  • Maintain and troubleshoot the tracking system

TMU does not sell the tracking information collected through the App.

6. Data Sharing

Tracking and transaction information may be accessible to TMU personnel and authorized service providers where access is necessary to operate, maintain, secure, or administer the tracking system.

Relevant tracking and transaction information may also be provided to the participating merchant for reporting, transaction verification, attribution, commission administration, or dispute resolution.

Information may be disclosed where required by applicable law.

7. Data Retention

TMU retains tracking and transaction information for as long as reasonably necessary for referral attribution, reporting, commission verification, auditing, dispute resolution, security, and applicable recordkeeping requirements.

Information that is no longer required may be deleted, anonymized, or aggregated.

8. Data Security

TMU uses reasonable technical and organizational safeguards designed to protect tracking and transaction information transmitted to and stored within the TMU tracking system.

Access is limited to authorized systems, personnel, and service providers where reasonably necessary for operation and administration of the system.

No method of transmission or electronic storage can be guaranteed to be completely secure.

9. Participating Merchant Responsibilities

Participating merchants remain responsible for their Shopify stores, their relationships with their customers, their own privacy policies and notices, and compliance with applicable privacy and data-protection requirements.

Installation of the TMU App authorizes the App to transmit the tracking and transaction information necessary to provide the TMU referral tracking service, subject to the permissions granted through Shopify.

10. Privacy Inquiries

Questions regarding the TMU Shopify Tracking App or the handling of tracking information may be directed to:

The Mattress Underground
Website: mattressunderground.com
Email: [INSERT PRIVACY/CONTACT EMAIL]

11. Changes to This Policy

TMU may update this policy as the functionality of the App, the TMU tracking system, Shopify’s platform requirements, or applicable privacy requirements change.

The current version of this policy will be published on this page with its most recent revision date.